BUG: version: 8.5.1 – Image loading – animations (LazyLoad)

Posted in: Newspaper
Post count: 64

Hello,

I’ve had issues with images loading in my internal pages. After going through a dozen settings, both with CloudFlare and the Newspaper Theme Panel, I’ve been able to pinpoint the problem.

Under the settings below:
Image loading – animations (LazyLoad)

If I disable this, the images load. If I enable this setting, the images DO NOT load.

Please address this issue and advise on how to have the image load via lazyload in the future.

Thank you.

Post count: 9544

It doesn’t work with some caching and/or CDN due to the timeout on the load times. Not theme specific, so in your case sounds like you should leave it ‘off’ … common issue, even with sites like LA Times, CBS.com etc. — we leave it off on all our sites, as we got it to be ‘okay’ on desktop, then not so much on iPad. So, unless you love the animated effect, I’d recommend leaving it off.

Originally it was not a true lazy load, but rather an image ‘effect’ (see theme docs); this may have changed.

( I don’t work here. )

Post count: 22421

Usually the image loading effect breaks because of a js error caused by plugin conflicts.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Viewing 3 posts - 1 through 3 (of 3 total)
You must be logged in to reply to this topic.