BUG: White space on left side in Pulses PRO – iPhone – also happens in your demo

Posted in: Newspaper
Post count: 21

Hi there — great theme! in Pulses Pro, on iPhone, there is a thin white line / white space all across the left side of the screen. This also happens in your demo. See this screenshot: https://i.imgur.com/OGTQebO.png

You can re-create this issue on your iPhone (I’m using iPhone 11 pro). Here’s the demo link: https://demo.tagdiv.com/newspaper_pulses_pro/

Thank you

Post count: 18283

Hello !

Please make try from another device, we have just tested this with multiple mobile devices and emulator and this is not happening on our side.

Thank you !

Post count: 21

Hi there Vlad, just tried on another iPhone 11 Pro and the white line is there, both on my dev site, as well as your demo site. Can you try your demo site on an iPhone 11 Pro?

Post count: 18283

Hello !

We have managed to recreate it too. This will be fixed in the future update which is coming this week most likely.

You can use this CSS code until then: .td-md-is-ios .tdc-row[class*="stretch_row"] > .td-pb-row > .td-element-style,
.td-md-is-ios .tdc-row-composer[class*="stretch_row"] > .td-pb-row > .td-element-style {
width: calc(100vw + 1px) !important;
}
@media (max-width: 767px) {
.td-md-is-ios .td-pb-row > .td-element-style {
width: calc(100vw + 1px) !important;
}
}

Thank you !

Post count: 21

Hi, can you confirm this was fixed with 10.3.2? I think I’m now seeing the white line on the right side. Still running the temporary CSS you gave me here above. Please advise, thank you.

Post count: 18283

Hello !

Yes, this version is fixed in the new update 10.3.2 !

Thank you !

Post count: 21

Hi there Vlad, I’m now seeing this white line on the right side of the screen. Here’s the URL (one time link): https://onetimesecret.com/secret/iqt0j8duiinq1flolqokyb15qd9thay

Also, it seems that the header viewport meta deceleration is missing ‘maximum-scale=1’. I’ve updated it and it seems to do the trick with regards to horizontal scrolling on iOS.

White line still exists on the right side. I’m running Newspaper 10.3.2. Please advise — thanks.

Post count: 18283

Hello !

Unfortunately your photos are not working. On our side everything works out fine. Please provide photos.

Thank you !

Post count: 21

Hi there Vlad — please take a look here: https://d.pr/v/t90A1N
Once I pinch out (2 fingers), it locks back in with the right white line, and also horizontal scroll becomes available. This doesn’t happen with other sites. iPhone 11 pro.

Additionally, please see what happens when I click mobile menu in the homepage — the footer appears behind the menu for a quick second. This only happens on homepage.

Thanks so much

Post count: 18283

Hello !

This has been passed on to our developers. We will come back with a result as soon as possible.

Thank you for your understanding!

Post count: 21

This was (hopefully) solved by adding the following CSS for mobile devices. Maybe you should take a look:

html, body {
max-width: 100% !important;
overflow-x: hidden !important;
}

Post count: 18283

Hello !

Unfortunately our team is looking for another solution because this one may conflict with others user setups.

Thank you for your solution !

Post count: 21

Okay, I’ll stand by for a solution on horizontal scroll / white gutter space. Additionally, there’s a gap between my content and my footer — not sure why that’s happening — looks like the footer is outside of the content wrap. Any ideas?

Post count: 18283

Hello !

Our team is still working on this. We will come back as soon as possible with a solution.

Thank you for your understanding !

Post count: 21

11 days since last message, any updates here? thank you

Post count: 18283

Hello !

Our team has inspected your website and it sees that your website HTML is broken. You footer is in the content.

And the CSS must be added in Theme Panel – Custom Code.

Thank you for your understanding !

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