Can not access cloud templates

Posted in: Newspaper
Post count: 96

I just updated to version 9 and when I click on the ‘Add New’ it simply opens wordpress editor instead of loading ready templates.Here attached is the screenshot.

https://ibb.co/bWQxrU

Post count: 23312

Hello dhvanesh,

First of all, please ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please make a full backup to your database and then, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel or FTP access so we can further investigate it closer to your setup page.

Thanks for your understanding!

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