Can not add new element to page

Hello friends

I have a site with 4 pages. The first page (home) worked ok and I can add and edit using Visual Composer. However, everytime I try to do the same on the other pages, the visual composer shows correctly, the “Add element” is also shown but when I click on an element it won’t appear on the main page.

I tried using templates and so on, but to no avail.

Any suggestions?

Theme name i Newspaper
Theme version i 6.6
Theme database version i 6.6
Theme aurora version i 1.1

php.ini configuration
Server software i Apache
PHP Version i 5.6.15
post_max_size i 8M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 50000
max_input_vars 5000
SUHOSIN installed false
WP version i 4.3.1
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 40 MB/request – We recommend setting memory to at least 64MB. The theme is well tested with a 40MB/request limit, but if you are using multiple plugins that may not be enough. See: Increasing memory allocated to PHP. You can also check our guide here.
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache

• This topic was modified 10 years by weirdo261.

Updating your default memory per the above post is advisable.

You do this in your wp-config.php file.

Be sure to watch the turorial video right side of page in theme docs, to make sure you’re making a “page” properly.

Not sure that helps, without knowing more about what you’re trying to do.

Thanks Chris

The thing is that I can’t see the Visual Composer page loading, even when I create a new page from scratch.

When I click on “Backend editor” all I see is the Visual composer canvas, not the “start with a template” screen. Just the blank canvas

Did you try making the boxes on page visible from the visibility tab top right of the post/page writing page, when creating/editing a page/post?

Also, if you don’t have enough memory allocated the VC page might not work – hence increasing memory. My system won’t work right without 96MB allocated vs default 40MB.

Worth a try.

So I have placed the following line on my wp-config.php

define( ‘WP_MEMORY_LIMIT’, ’96M’ );

And uploaded it. However, the system status tab still says 64 MB, how can I “flush” the settings?

Thanks!

try clearing your caches ?

in my case, I also found I had to put the memory limit at top of my config file.

Also note your original post had it at 40MB ::

WP Memory Limit 40 MB/request –
We recommend setting memory to at least 64MB. The theme is well tested with a 40MB/request limit, but if you are using multiple plugins that may not be enough. See: Increasing memory allocated to PHP. You can also check our guide here.

• This reply was modified 10 years by simchris.

You may also need to increase the default limit in your php.ini settings (see your hosting control panel).

Thanks a lot for your support.

So I managed to change it to 96 and it’s reported correctly on the System Status page.

When I click on Backend Editor, this is all I see.

http://www.otrodiaotrodolar.com/bites/TROUBLESHOOT.PNG

Please note the “waiting” gif just under the “visual composer” label and a little bit below, a Plus sign. That is the result of me adding a ROW, but nothing happens so I can add objets to it.

The waiting gif just goes on forever

I have created an small video showing the issue:

Thanks!

Great! yes that was the issue. It was not the Yoast plugin though, I think it was one called “HiFi” for head injection and foot injection.

Thanks for your support