Can not show image of Home Page

Posted in: Newspaper
Post count: 45

Hi,
I’ve just upgrade to latest version 8.0. Then, I get an issue that is the Home Page can not show the background image. Can anyone help me fix it?

I used Travel template for Home page.

Thank you very much!
Mr Tran

Post count: 20688

Hi,

I have inspected your website but it does not seem that there is a background image set at the moment – https://www.screencast.com/t/iCr5No1B
Try to set your background in the theme panel, then clear any caching installed and see if the image displays properly.

Thanks

Post count: 45

Thanks Simion,
I mean that my image I set before does not appear again after I updated new version 8, then I set another image but it does not appear too (plz see my attach image in the link below)
https://www.screencast.com/t/zAhuKeTuhZbg

Thank you!

Post count: 20688

Hi,

I believe that is a background set on a row, I could be mistaking. Please try and deactivate the tagDiv composer editor and see if the image you set is displaying properly. Please try to not use both editors at the same time for your pages, this may lead to problems. However you should consider recreating your page using the new front-end composer, as in future updates features will be added exclusively for this editor. Here is a guide for the page editor
https://forum.tagdiv.com/tagdiv-composer-tutorial/
More important information here – https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks

Post count: 45

Hi Simion,

Because I’m not good for technical, can I do the following steps?

1. I will edit the homepage with tagDiv Composer, just open it in tagDiv Composer then save without any modifies? So, the homepage will run normally? and the next update It is automatically, I have no need do nothing?

2. I tried deactivate “WPBakery Visual Composer”, the website run normally, so can I delete this plugin, only keep tagDiv Composer?

Thank you so much!

Post count: 20688

Hi,

Please note that there is no rush to make the transition form Visual composer to the new tagDiv composer. What you need to do is basically recreate your page the way you want using the new page editor, and when it is ready simply set that one as your homepage. So the new page has to be created entirely in the tagDiv composer.
It is not hard to use this editor, and the majority the elements form Visual composer are available in it.
Just follow the transition guide provided above and everything should work as intended.

Thanks

Post count: 45

Ok, Thank you so much Simion.
So, can I deactivate and delete WPBakery Visual Composer?

But, I still know how to make background set on a row appear. Can you help me

Post count: 20688

Hi,

You simply have to recreate your page with the new front-end composer, then set it as homepage. This will eliminate the need for Visual composer and you can deactivate it. It is not hard to use this editor, please check the useful links provided above.
Using the new tagDIv composer you can set a background for a row like this
https://www.screencast.com/t/xTkxf6uS6AsK
https://www.screencast.com/t/EjNcvRndXL

Thanks

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