Posted in: Newspaper
Post count: 40
Nov 14, 2019 at 3:36 pm
Hi, how long after purchasing a theme does a customer have to cancel it? Is it the same as most online things at 30 days?
Post count: 35449
Nov 15, 2019 at 10:00 am
Hi,
I think that you are referring to a refund, there is no period estimate, these are offer from envato -> https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- -> https://help.market.envato.com/hc/en-us/articles/209980383-How-do-refunds-work-
If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
Thank you!
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