This is a new installation. I am going through each items of the theme panel to set up my site, and when I get to “Block settings/Thumbs on modules/blocks”, the content of the pane does not show; it searches and searches for content, and seems stuck on an infinite loop. Please advise.
Screen capture:
https://hopitalmontfort.com/fr/file/2017-09-18123121-newspaperthemeblock-settingsthumbs-modulepng
Check your system status in the panel as good first step …
Hi,
Please check the theme system status section
– https://www.screencast.com/t/TFPsnKgO8
Make modifications to the WordPress and server parameters mentioned in this guide, if requried
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to make these changes for you, as they might have a recommended method in this matter.
If there is still a problem, please deactivate all plugins except theme plugins and clear any installed cache. Then check in the theme panel while saving settings, if there are any errors in the browser console. Press F12 to bring up the inspector window and then open the console
– https://www.screencast.com/t/ENQ5a8CB8
Check if there are any errors in this console. The admin ajax process could be blocked by the server, because of the multiple requests that it makes. In this case you can contact the hosting provider and explain this situation or provide a screenshot with the error.
They should be able to fix it if this is happening.
Please let us know the results.
Thanks
