Cannot access zone to update background

Posted in: Newspaper
Post count: 24

hello

my site is phase3rentals.com

on my shop product category or tag pages, my background isnt loading but I cannot access the zone to update it. If I click the zone, it opens a row and I cannot scroll up past the “row” text in the editor to click on the zone. It works fine on my other pages – its just these ones where the background is set in the zone that I cannot access the zone area.

TIA!

Post count: 27744

Hello,

Please let me know how you have set the background for the other pages. Did you have set on the content zone -> https://i.imgur.com/0BTRdMg.png?

Thank you!

Post count: 24

Hi,

Yes, that’s correct and exactly where it’s set on all pages, the ones still working and the one I’m trying to fix. That is also the area I cannot access.

Post count: 27744

Hello,

Can you please provide a video with your steps?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

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