I purchased your theme a few days ago. I was able to enter my purchase code successfully when I first got it but for some reason, I am being asked to enter it in again today. When I do, I get the following error message:
Sorry, you are not allowed to access this page.
It seems that I am being taken to this page and then the error message above shows up:
/wp-admin/admin.php?page=td_cake_panel&_wpnonce=47fdfc8704
What do I need to do to get this working?
Hi,
This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq
If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
