Cannot activate or install any plugin + Item Purchase Code cannot install

Posted in: Newspaper
Post count: 2

Two issues after installation:
When i try to install the plugins i get these messages:
Installing Plugin: tagDiv Composer
Downloading installation package from https://cloud.tagdiv.com/td_plugins/td-composer/bcb4f14ba9142ca1fd172c7d9de6043b/td-composer.zip…

Download failed. Forbidden

2. In the menu i have only 3 options, (welcome plugins and support) there is no link to activate the theme with the Item Purchase Code.

Please advise

Post count: 35449

Hi,
When you get Forbidden, then you have some restrictions that maybe set on the host or htaccess.
Please contact your host and let theme know about this, they should be able to help with this. In case that they do not manage it, please contact use via email (contact@tagdiv.com) and will check the problem.

2. To activate the theme, the tagDiv Composer plugin bust be installed and activate, only after that will be disapplied the rest of theme sections.

Thank you!

Post count: 2

Hello, contacted hosting but after their changes it still didnt work, I have sent you an email.

Post count: 35449

We’ll check it as soon as possible!
Thank you!

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