Posted in: Newspaper
Post count: 5
Nov 18, 2020 at 11:01 pm
HI,
I’m having trouble activating the theme, the activate button just keeps circling around.
Can anyone help or how can I troubleshoot this?
Post count: 21065
Nov 19, 2020 at 3:13 pm
Hello !
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look !
Thank you !
Post count: 5
Nov 19, 2020 at 3:41 pm
Hi Bettina,
Thanks for the respond i wrote an email i’m waiting for respond.
Thanks.
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