cannot add in wpforms nor can I use shortcodes

Hi,

I want to put a wpforms short code on a page. I cannot. TagDiv won’t allow it. Instead, I have to build a CPT UI type and use the external module option. The other option is to go into the “edit” option of the page, and click add form but then that triggers the page template with sidebar that I cannot remove for some reason.

Questions:
Why can’t I put an external shortcode module on a regular blog post or page within TagDiv?
Why does the column text edit content popup spin and spin? I deactivated all of the javascript and all the other plugins.

I’m hosting on GoDaddy and this description should be good enough to explain the problem.

What am I missing?

Thank you.