Cannot Click Visual Composer Elements

Posted in: Newspaper
Post count: 3

Hello,

I all of a sudden cannot click on any item while using the visual composer on a new page. I cannot add an element, add a row, or select a template, etc. I go in to click on an item, but nothing happens when I click.

However, my homepage, which is a template I added when I first installed, I can still edit using the Visual Composer.

What can I do to fix this?

I went in and re-selected all items under the Administrator permissions, but it still doesn’t work. Please help!

Thanks!

Post count: 7909

Hi,

Please check this also without any plugins active, leave only Visual Composer active, clear cache and see if you still have this issue. Also you can check browser console for errors when you try to add an element.

Thanks!

Post count: 3

Thanks for the quick reply!

I found a plugin that may have been keeping VC from being able to add elements, but now I have a different problem. After working on a page for awhile, all of a sudden, the VC only shows the top row of modules (the loading icon turns like it will load, but then doesn’t load anything… even though there should be several rows of modules. When I view the page, it’s correct and shows everything. But I cannot see and/or edit any items below the first row.

See 2 screenshots here: https://www.dropbox.com/sh/7pak0xfateoxlj7/AABDizOZo-_sviq4lPc3FYfIa?dl=0

One shows what I see when I try to edit the page with VC.

The other shows the error console.

Let me know what you find, thanks!

Post count: 7909

Hi,

Please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this conversation so we can know who you are and what your issue is.

Thanks!

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