Hello,
When I try to edit and save an existing or new page, I get the following error:
Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
My site is using WPML. The error happens only in one language (Russian) which previousely was the main language of the site. Now I changed the main language to be English and also I added Turkish.
Looks like after that I cannot save the page using TagDiv Composer.
I don’t know if this issue belongs to WPML or TagDiv. Who shall I contact and how to investigate the issue?
See the video for details:
https://www.loom.com/share/992b3a5f77db492890f67af424be8d1b?sid=18aa2c5a-8652-44a7-9289-08eb1450b680
Hello,
Please check this topic https://forum.tagdiv.com/topic/compatibility-with-wpml-cannot-translate-headers/
Thank you!
FYI, I also contacted WPML support. We did the below exercise with them. But the issue persisted with minimum set of plugins. So they advised to contact TagDiv support.
I kindly ask you to follow these steps in order to isolate the cause of the issue:
– Create a full backup of the site
– Update any outdated plugins or themes
– Flush any cache memory that might exist
– Deactivate all plugins, including the WPML ones
– Activate a default WordPress theme, like Twenty Twenty
– Activate the WPML plugins
– Create a test page in Russian and check if there is any error
– If there is no error, then activate tagDiv Composer
– Create a new test page in Russian
– If the issue disappeared, start by activating the theme and then the rest of the plugins, one by one, until the issue appears again and you find the culprit
Hi,
I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?
Thank you!