Cannot edit text content in Tag Div composer

Posted in: Newspaper
Post count: 9

Hello,
When I try to “Edit Content” in a page using TD Composer I get the following error. The content is blank and in the developer window I get content like

“Can’t find variable: Backbone”
“Can’t find variable: _”

In the wpeditor window the screen is blank and even if I type in new text, there are no buttons to save the new content. (See screenshot)

I have followed the recommendations and disabled plugins and verified that my server is setup correctly. This started happening v10.3. Please let me know what to try next. Thanks!

TD Editor Issue

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Post count: 9

Thanks Vlad, login info has been sent.

Post count: 9

For anyone else having this issue, mine was due to Hummingbird Pro from wpmu dev loading js in the wrong order. If I find a workaround I will respond here.

Post count: 1

I’m facing exactly the same issue and it’s not because of any plugging as I just tried installing the theme on a fresh WP install in the staging environment. I still don’t see any save or update button in WP editor. Please help.

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
– Include the API too

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

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