CANNOT get my logo image on the homepage

Posted in: Newspaper
Post count: 60

PLEASE HELP!
i created a header template i designed myself. the header is an image (not a small logo but an image that stretches across the top row) .. but every day i look at the site and i see that it reverted to a generic grey row that says “newspaper”. if i add my image to the section that says “logo/favicon” i see my image in a tiny rectangle on top of that grey generic header… PLEASE TELL ME how to get my custom designed header to show on my site without the generic demo one showing through!!! i designed the header from scratch so i don’t know why it’s showing the text logo!! when i log in it looks fine and after logging in if i refresh the page where i saw the text logo it goes back to mine.
thank you.

  • This topic was modified 5 years by meeshymee.
Post count: 18283

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Post count: 60

https://grandbendbulletin.ca/
some days it’s normal and some days my logo/image /header is gone and it’s a grey row with generic text. as i said, i made the header from a blank template so i don’t understand. please let me know what settings i should have because i’ve tried them all. i’ve tried uploading the logo in the ‘logo’ section of the theme panel and i’ve tried not uploading it there but either way it eventually it disappears and i’m left with the grey demo text header. also, when the header goes to the generic logo it also makes my menu white and next to the menu are social media buttons – this is not how my menu looks normally.
my normal menu/header:
https://drive.google.com/file/d/1dVGSltK2knDLnOJX-Szx6T7OZiPj8E9G/view?usp=sharing

thank you.

  • This reply was modified 5 years by meeshymee.
  • This reply was modified 5 years by meeshymee.
Post count: 18283

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Thank you !

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