Unfortunately, I decided to update the theme manually via FTP.
Ever since then, TagDiv composer has not been working properly.
Most of the home page contents are uneditable and only show up as a “row”
When I tried to rebuild the entire home page on a separate page, some of the elements will save and others don’t even show on the live site. When I go back to edit, they only show up as a “row” again, and I have to start completely clean.
Hi,
So with the previous version all was working, but after you updated the theme there are problems with the composer. Maybe the theme has not installed properly, you could try and reinstall it, either by FTP again or by WordPress.
If the same happens, the first step would be to check plugins. Deactivate all non-theme plugins as a quick test. Check if the same happens. If you use child theme, deactivate it as well temporarily.
In case the problem remains, please send us an email at contact@tagdiv.com and provide admin access. Also include a link to this topic in the email. Mention how we can recreate the problem on your website. Let us know.
Thanks
