Cannot load Section from Cloud Library

Posted in: Newspaper
Post count: 5

I’m new to Newspaper so please bear with my newbie question. I am rebuilding my site utilizing the Revenant demo. However, there are elements from the Aniglobe demo I would like to use. I assume that I could download the element directly onto the page, but this doesn’t seem to be the case as clicking on the Import Element button renders nothing on the page. Any idea what I might be doing wrong?

Thanks in advance.

Post count: 20688

Hi,

No problem, we’re here to help.

That’s right. If you want to import something from the cloud library inside a page, you can use the load template option or the cloud button up top https://prnt.sc/Y6GoxmR0vA2L

Pressing them should open the import window like this https://prnt.sc/3jez0fGCOtp7 Then you select what you want to import and confirm. But if these steps aren’t working correctly, then it means there’s a problem.

From what I see you have the WPBakery plugin active. And I believe there is a bug because of that, which affects the composer. Could you make a test and deactivate the WPBakery plugin and try again?

Did you use WPBakery before for the website? If not, I suggest removing it. The theme doesn’t require it in any way.

Let me know.

Thank you!

Post count: 5

Thanks Simion. That did it. How would you advise me making the move from WPBakery to Newspaper if I have to keep builder deactivated?
(I think I may have just answered this myself…)

Post count: 20688

That depends on how you used WPBakery on the website before. Did you use it for posts perhaps, or just for pages? If for example you just used it for a few pages, then those pages can simply be recreated with the composer. But if it was used on a lot of pages, and maybe even posts, then it must remain active and I’ll start looking for solutions.

Let me know.

Thank you!

Post count: 5

We might have emailed about this before. There are a few pages done in WPBakery, but not too much that I was planning on rebuilding them anyway. The main issue with one category of posts that was done in WPBakery (everything else was just in classic editor). You can see the difference between the live site and the staging site.

Biggest issue I see unless I’m losing it is with the tags.

Post count: 20688

I see it. There is a problem with the width of the columns. While the rows in the composer limit the available space for regular posts built built with the wordpress editors, WPBakery has its own rows and design. So there are rows inside rows, each with their own layout and design.

Thankfully it’s not that much of a problem and can be fixed with some CSS. Copy the code from here -> https://pastebin.com/h5NFKKyL and add it in the theme Live CSS -> https://prnt.sc/FAacVlMRdULy Then clear the siteground cache and check the posts again. They should display properly like this https://prnt.sc/t-Ec67Uk6cY4 Let me know if that works.

If there are other issues someplace else, let me know where.

Let me know.

Thank you!

Post count: 5

No where to enter the text. Tried on Chrome and Firefox…

https://prnt.sc/6FpZrYlj7K49

Also, when going into edit mode, I am now presented with this error.

https://prnt.sc/TQZCY6nn523e

I’m assuming it’s related to WPBakery.

Post count: 20688

That’s strange. What if you add the code in the theme panel here -> https://prnt.sc/422dmfmIDyzo

I assume that the error happens when you try to edit the post template with the composer. What if you try editing it like this:
First edit it using this option -> https://prnt.sc/EUDYBSbmAOED
And only the edit it with the composer -> https://prnt.sc/wHcI7smkEA8g

Let me know if these work.

Thank you!

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