Cannot open artical on mobile phone

Posted in: Newsmag
Post count: 2
Namkea
#308922
Aug 14, 2019 at 11:42 am

Hello,
My website is keademy.com, it display well on desktop. But on the smartphone not working when I click on any the topics.

Thanks

Post count: 20688
Simion C.
#308957
Aug 14, 2019 at 2:50 pm

Hi,

I checked the website, seems to be working fine now – https://prnt.sc/osjtu6
– https://prnt.sc/osjtxr – https://prnt.sc/osju41
It would be quite unusual if on desktop the internal links are working, and on mobile they don’t.

Thanks

Post count: 2
Namkea
#308986
Aug 14, 2019 at 5:32 pm

It really strange. I so many times and other phones but the same. You can see here https://youtu.be/oxVkwP9L9tQ.

Please give me your mail support, I will send you the admin details to check it.

Post count: 20688
Simion C.
#309073
Aug 16, 2019 at 10:33 am

Hi,

I browsed the website on a mobile and with the emulator for quite a while, I have to say that for me it works perfectly fine, same as on desktop. Maybe it happens at specific moments for some reason
– https://prnt.sc/otd9we – https://prnt.sc/otd9zr – https://prnt.sc/otda3t

Would it be possible to contact the hosting provider so they can take a look at the server error log? Could be valuable information about the issue there.
Our email is contact@tagdiv.com but if the website is working fine at the time of testing, we wouldn’t quite know what to check. Let us know.

Thanks

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