Hey!
First of all, I want to thank you for this awesome theme. I have been using it since version 5 for different websites.
Now, for this version 8, I have the following issue: I cannot SAVE DEFAULTs in Theme Panel.
– For example, in the FOOTER section, I can save Style 2 to 14 as Footer Template, but not Style 1. I also cannot SHOW FOOTER anymore, because I deactivated before.
– Another example: BLOCK SETTINGS > BLOCK HEADER TEMPLATE. I can SAVE any Block Header (2 to 17), but NOT Block Header 1 Default.
I checked the System Status, I made all the Settings you suggested in WPConfig and htaccess.
What should I do?
Thank you!
Hi,
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
I disabled all plugins and cleared the cache. I don’t use a child theme and I didn’t add any custom code. It’s a brand new website with just some SEO and security plugins (which I disabled).
OK
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
Bogdan B
