Cannot Set Cloud Template (tpl card set global tpl error: missing template id o)

Posted in: Newspaper
Post count: 14

Got cloud templates setup and working for posts and header, but when I try to set a homepage it gives back the error:

tpl card set global tpl error: missing template id or invalid nonce

Tried updating the theme, re-installing both theme and plugin, but nothing seems to fix it.

Video demonstration of the issue: https://www.loom.com/share/a933ef2bb2e1461099b9697d8d7fae1f

Post count: 27744

Hello,

Please deactivate, delete and reinstall tagDiv Cloud Library from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Post count: 14

Thank you for the suggestion. I followed these steps, but the problem is still not fixed.

Post count: 27744

Hello,

Please try to reimport a new template.

Thank you!

Post count: 14

I have also tried this, but it also doesn’t work.

Is there an option to simply build a template from scratch and apply that instead?

Post count: 27744

Hi,

If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!

Thank you!

Post count: 3

Greetings, I am having the same issue as above. I followed all of the steps and the issue is still occurring.

Post count: 27744

Hi,

Please let me know what theme version you have.

Thank you!

Post count: 3

Just recently upgraded to version 12.6.1

Post count: 27744

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin.

Thank you!

Viewing 10 posts - 1 through 10 (of 10 total)
The forum ‘Newspaper’ is closed to new topics and replies.