Can't Activate a Theme on the next step

Posted in: Newspaper
Post count: 364
kibiribi
#337811
Mar 30, 2020 at 9:30 am

I’ve bought a Template.
Theme was installed.
Also, I have 2 keys of X Newspaper – purchased before.

I tried to activate a 3d Template
Key was entered – it’s ok https://www.screencast.com/t/SI0x5bd4B
On the next step Register wizard wanted my registration for Forum – But I’ve got a old registration.
https://www.screencast.com/t/SI0x5bd4B

So ergistration process was not finished in this case 🙁
What should I do to finish registration?

Post count: 18283
Vlad S
#337924
Mar 30, 2020 at 3:52 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
– All 3 purchase keys

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

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