Can't activate theme

Posted in: Newspaper
Post count: 25

I have just purchased the theme and successfully uploaded it. I have the registered key inserted into this forum account under profile.

The theme gives me an error when I hit “activate now” button next and I have no Activate Theme tab next to theme panel

Post count: 27744

Hello,

If you don’t have success to activate the theme following this guide -> https://tagdiv.com/how-to-activate-the-newspaper-theme/, you can activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M.

Hope that helps you!

Thank you!

Post count: 25

Unfortunately that is also not available.
I have tried to reset my wordpress through a reset app but that didn’t help either.

This is very frustrating I need to get this sorted quick, is there no direct support?

Post count: 27744

Hi,
did you get this message “Sorry, you are not allowed to access this page.” when you tried to activate the theme?
If yes, then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

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