Can't connect Instagram

Posted in: Newspaper
Post count: 66
Aldis
#491546
Nov 8, 2023 at 4:43 pm

Can’t connect instagram to show it in page.

Try to do under:
Theme panel
Social Appis
CONFIGURE YOUR PERSONAL INSTAGRAM ACCOUNT
Connect Personal Account

ERROR HAPPENS

{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Insufficient developer role”}

First time we try all was good, than after WP Rocket basic settings installation or maybe after WordPress 6.4 this block in page disappears. I don’t know exactly when.
now we uninstall WP Rocket, but nothing happens, connection error same again.

Post count: 21
chrystelle
#491567
Nov 8, 2023 at 7:07 pm

Good morning,

Personally I encountered the same problem which I resolved. Insta changed my account from personal to business. You must now link your Facebook page to this business account and remodify the name of your Instagram handle on tagdiv. Don’t forget to log in again via your thematic panel.

Christ

Post count: 27744
Anamaria
#491626
Nov 9, 2023 at 8:03 am

Hello,

Due to certain data security requirements, access to personal accounts is restricted. We recommend switching to a business account -> https://help.instagram.com/502981923235522 and logging in to the Theme Panel -> Social/APIS -> https://i.imgur.com/Yx9KEOG.png. You need to be connected to a Facebook page. We will attempt to resolve this, but we cannot guarantee anything as it is beyond our control.

Thank you!

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