Hello,
We are on Newspaper Theme version 10.3 and are having issues with some of the elements in TagDiv Composer. When creating a new page and placing either a Column Text element or Text with title element, those items can’t be edited within the composer. If I click Edit Content the WP Editor window pops up but never finishes loading, it just sits on a blank screen with the loading wheel spinning around.
Other elements such as Inline Text work fine, but these aren’t ideal for our usage. If you could please help resolve this issue that would be great, thank you.
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
I’m facing similar issue. The editor seems to be loaded. However, there are none buttons or formatting functions available. The worst thing is that I cannot submit the text I put there – none save button displayed.
This is the result I get whenever I try to edit Column text:
In console I’m getting:
Uncaught TypeError: Cannot read property ‘activeEditor’ of undefined
at window.loadIframe (wpeditor.php?wp_path=/home/w….nisti.cz/2021/:167)
at onload (wpeditor.php?wp_path=/home/w….nisti.cz/2021/:270)
Any suggestions? Or should I check by disabling plugins? Tried reinstalling composer, but it didn’t help.
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
