hello
i can’t edit the mobile page with tagdiv composer. the loading takes forever and it shows nothing pls help
After upgrading to Newspaper 11.1 and WP 5.8, I have issues with Tagdiv composer as follow:
. Newspaper system status = it’s fine, green (WP memory request = 256MB)
. Homepage – edit with tagdiv composer: the site cannot load (circle waiting/pending very long)
. Category page – edit with tagdiv composer: the site loads easily, works very well
. Header missing on homepage site, header is on every category page, post page
Kindly help me fix this issue.
Thank you very much,
I have the same issues:
. homepage – edit with tagdiv composer: loading forever
. header missing on homepage site, header is on every category page, post, tag page …
Waiting for the support from tagdiv.
I hope you and I we solve these issues soon.
All the best.
same problem
Hi,
I just made some tests and for me is working correctly -> https://i.imgur.com/4OFIyrh.png can you please make some tests ? please try to make a new mobile page and see if you can edit it. Also if you try to edit the homepage with tagDiv Composer is working?
For users that have the revolution slider, the problem can be solved by deleting the tagDiv Composer and reinstall it from Newspaper > plugins.
If the problem is still persisting, make a test only with theme plugins and make sure that you do not have a plugin conflict and you have the latest theme and WordPress updates.
Let me know the results!
Thank you!
hi i already test with reinstalling the tagdiv composer plugin and im running a test with theme plugin and still can’t edit the mobile page, the page stuck with loading screen
I also deactivated, deleted, reinstalled tagdiv composer, and it did not solve the issue of no header on homepage, homepage cannot edited by tagdiv composer.
what is wrong with the new update ? my website http://www.pikiran.co in mobile version getting fucked up because the header is gone and i can’t even fix this shit. the problem is tagdiv composer won’t open in mobile page editing and it stuck just like the picture above
Hi,
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also, paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.
Thank you!
hello i already sent you a mail please fix this ASAP Thank you
Hello,
If you send an email, then my colleagues will reply to you as soon as possible.
Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours, and our schedule is Monday – Friday from 08:00 AM to 05:00 PM GMT+2.
Thank you for your understanding!
