When attempting to access any existing Page via TagDiv Composer for the purpose of revision, we experience a never-ending loading screen. We are also unable to close that window without closing the browser window. All site caches have been cleared. To recreate this issue:
Admin/All Pages/(select any Page)/Edit with TagDiv Composer)
Site is https://www.bizcatalyst360.com/
Hi,
Could you please do a test and see if the situation persists when you are using only the theme plugins?
NOT ABLE TO DEDIT TAGDIV COMPOSER ON ME
INTERNAL SERVER ERROR 500 OCCURED
PLZ TO GIVE ME RIGHT SOLUTION
THANK YOU.,
KARKAL.IN
Hi rupeesmax,
A 500 Internal Server Error is a generic HTTP status code that indicates the web server encountered an unexpected condition that prevented it from fulfilling the request. This means the issue is on the server side, not related to the user’s device.
Common causes include a misconfigured .htaccess file, PHP errors, exhausted memory limits, or conflicts caused by plugins or themes.
How to Fix 500 Internal Server Error in WordPress – https://creativethemes.com/blocksy/blog/how-to-fix-500-internal-server-error-in-wordpress-6-actionable-tips/
Thank you!
With all plugins disabled and only the following active:
Newspaper theme version 12.7.6
TagDiv Cloud Library version 3.9.5
TagDiv Composer version 5.4.5
The “Edit with TagDIV Composer” option in Pages, still does not work. Disabling, uninstalling, removing, then reinstalling and activating a new copy of the TagDiv Composer did not resolve the issue.
This issue began following updates to our Home Page using TagDiv cloud templates. We’ve also notice that all of our top menus (above the Home Page content) have disappeared.
We have now sent you Login Credentials, referencing this support ticket.
I replied by email, please check as well.
Thank you!
Thank you, Simion – please see my response to your email.
Hello,
I am having a similar problem with TagDiv Composer.
I am using Firefox 15.0.3, or Avast Secure Browser 147.3.34541.118, WordPress 6.9.4, and PHP 8.2.31.
I have the same problem with Newspaper 12.7.3 or 12.7.6
In my list of pages, when I hover over a page title on All Pages, I have the option to “Edit with TagDiv Composer.” In the list of All posts, when I hover over the post name, I only have “Edit,” not “Edit with TagDiv Composer.”
To see examples of the problems, Newspaper Status, please use this link https://www.tomfakler.com/Clients/AnitasFeastcom/i-kjV2fnD
Your assistance will be greatly appreciated.
Tom Fakler
Hi,
The main problem I see in the screenshots is missing plugins. That code which is seen on the website means that not all of the required theme plugins are active. Please activate these two plugins -> https://prnt.sc/TIVt4rbHY3Fz So the cloud library and the standard pack. The composer is a base plugin, and these two are extensions of it. After activating them the website should display correctly.
Concerning not being able to edit posts with the composer, this was always the case. The composer is not for building the actual post content, it’s for building the post template, which is what displays the post. These for example are the post templates and they are all built with the composer -> https://cloud.tagdiv.com/#/load/Single So you write the posts normally, within wordpress -> add new post. Then the post template displays it. And you can customize the post template with the composer from here for example -> https://prnt.sc/ODsOaezSimRe
Please let me know if I can help more.
Thank you!
