Can't edit users

Posted in: Newspaper
Post count: 12
ojovoladora
#171191
May 5, 2017 at 2:52 pm

Hello, I added a new author to my website users and when I tried to edit the profile to complete the author box info I realized there was no “save” button anywhere anymore.
I can’t edit the user, not even my own user.
Is this a theme error? What can I do?
Thanks.

Post count: 20687
Simion C.
#171207
May 5, 2017 at 4:32 pm

Hi,

From what I understand you are missing the option to update the user profile
– https://www.screencast.com/t/PcB5n4pko
Please provide more details about this and some useful screenshots if possible. In the meantime you can try to deactivate all your plugins except Visual composer, clear any caching installed then check to see if the problem is still present. A problematic plugin could be the cause for this.

Thanks

Post count: 12
ojovoladora
#171270
May 6, 2017 at 7:50 pm

I found that the plugin “Restrict Author Posting” was causing the issue.
Thanks!

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