I’ve been following this guide on how to add the social counter widget to my site. https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
However, no matter what I do, nothing appears when I click the “Get Access Token” button for Facebook. I’ve tried clearing my cookies/cache/etc and I’ve tried using a different browser.
Is there a way to get the token to appear somehow else or otherwise get this to work? Really stumped at this point.
Hello capnsmak,
There seems to be an issue with the access token in the current version of the social counter.
Please download this version: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip
And very important: clear all your caching including the browser cache. Example for Chrome: https://www.screencast.com/t/f9Q66lPx1fY
Now the access token should work as before.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Hope this helps and let us know how it goes!
Thanks for the message!
