Can't Install Demo Content

Posted in: Newsmag
Post count: 2

I cannot install the demo content.

We are getting the error message:

Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: parsererror
td_ajax_request_name: full_demo_media_1
errorThrown: SyntaxError: Unexpected token i

responseText: is_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/1.jpgis_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/2.jpgis_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/3.jpgis_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/4.jpg0

How can i resolve this as we need to get this site developed ASAP

Cheers,

Post count: 23312

Hi danielpfarmer,

Please check max_input_var from System Status – http://screencast.com/t/KrfqshTp and edit the php.ini file if you need to change the value. For more details about how to change this values, please consult our tutorial here: https://forum.tagdiv.com/system-status-parameters-guide/ .

Hope this helps and let us know how it goes!

Thank you!

Post count: 2

Hi Catalin,

I have updated my php.ini file, and this has been reflected in the system status from the wordpress admin panel.

However, I am still getting the same error when I try to install demo content:

Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: parsererror
td_ajax_request_name: full_demo_media_1
errorThrown: SyntaxError: Unexpected token i

responseText: is_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/1.jpgis_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/2.jpgis_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/3.jpgis_wp_error $id: Array http://demo_content.tagdiv.com/Newspaper_6/default/4.jpg0

Any other ideas?

Cheers,
Dan

Post count: 6535

Hi

I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can try this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) if you have access to it or if not please contact your hosting provider.

Hope this help.
Thanks

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