have install new WordPress 5.2.1
install them newspaper (lastest version from themeforest date:2019-05-25) and activated – successful
now i have installed required plugins: tagDiv Cloud Library and tagDiv Social Counter ok; tagDiv Composer failed!
manual installation in backend over Newspaper / Welcome “Start with the Newspaper Theme” failed
An error occurred and we could not finish the process.
Please reload the page and try again
manual installation in backend over Newspaper >>> Plugins failed
The file could not be copied. td-composer/legacy/Newsmag/assets/css/td_legacy_main.css
manual installation over ftp failed
follow files couldn’t copied:
td-composer/legacy/newspaper/assets/css/td_legacy_main.css
td-composer/legacy/newspaper/assets/images/pagebuilder/preset-icons.png
td-composer/mobile/images/icons/mobile-theme.svg
td-composer/legacy/newspaper/assets/less/pagebuilder/shortcodes/big-grids-style.less
td-composer/legacy/newspaper/assets/less/block-templates.less
td-composer/mobile/style.css
td-composer/includes/templates/font-awesome.php
td-composer/legacy/newspaper/assets/less/pagebuilder/shortcodes/block.less
td-composer/includes/templates/typicons.php
td-composer/css-live/assests/external/ace/ace.js
td-composer/legacy/Newsmag/includes/td_css_generator.php
td-composer/legacy/Newspaper/includes/shortcodes/td_flex_block_4.php
td-composer/legacy/newspaper/assets/less/single/post-templates.less
td-composer/legacy/Newspaper/includes/shortcodes/td_ad_box.php
td-composer/legacy/newspaper/assets/less/pagebuilder/shortcodes/big-grids-full.less
What can i do?
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
