Can't Install Social Counter Plugin

Posted in: Newspaper
Post count: 8
DonLevit
#139654
Oct 19, 2016 at 9:17 pm

Hi,

I’m trying to install the Social Counter plugin from the theme’s plugin download page in WP.
We activated the theme and are using the latest version.

However, the social counter plugin doesn’t install and we see this error:

Download failed: unauthorized. The plugin does not have a valid header.

We also tried to install through FTP but it didn’t work either.

Please let us know how to fix this,
Thanks.

Post count: 23312
Catalin
#139726
Oct 20, 2016 at 10:08 am

Hello DonLevit,

Please ensure that you are using the latest version of the theme (Newspaper 7.4) and also, make sure that you use the right install for Social Counter plugin which come bundled with the latest version of the theme and which is Social Counter 4.1. The plugin can be installed from Premium plugin section, like this -> http://screencast.com/t/7aqXa8lJ Until to install from here, please ensure that you have deleted from Plugin section, like this -> http://screencast.com/t/mR2LZffPw

Hope this helps!

Thanks for the message!

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