Can't install Visual Composer

Posted in: Newspaper
Post count: 2
david36930
#97760
Mar 1, 2016 at 12:57 pm

When I try to install Visual Composer, it comes up with this message.

The plugin does not have a valid header.
Downloading install package from http://www.luxuryfocus.co.uk/wp-content/themes/Newspaper/includes/plugins/js_composer.zip…

Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/hp3-linc1-nfs2-z/167/407167/user/htdocs/wp-content/plugins/js_composer/

Plugin install failed.

Any Ideas on how i can resolve this?

Thanks

Post count: 22421
Bogdan B.
#97776
Mar 1, 2016 at 2:03 pm

Hello,
It means that another version of visual composer has been installed prior to this one and the file remained in the plugins folder. You need to manually access your files via ftp/cpanel and delete the jscomposer folder from here: http://screencast.com/t/wWZEYYyXx1vC
The plugin needs to create a folder before installation and if a folder with that name already exists it will provide this error.
Thank you!

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