Can't load single post cloud template

Posted in: Newspaper
Post count: 30

Is latest newspaper full of bugs? Firstly it is impossible to save changes of Single Post.
Then I reneamed and tried again, the same problem.

Then I removed and try to import as fresh Single post template, and nothing was imported?!

When I tried for the 3rd time to import can’t find wanted single post template to import?
What’s going on?!

This is on live page, you don’t have live chat support?
Just this forum?

🙁

Post count: 30

Partly it is solved, Single post template was in trash, restored back.

But the main problem still remains, when the Single post is edited, it cannot be saved.
It just spins and spins save icon and never stops/saves, even though I click on Save or if I click on the drop-down menu under Save -> Save content.

It’s the same thing, the icon spins and spins but never saves.

But other templates like Header and Footer works without any problems, as well as the home page can also be nicely edited and saved.

Thank you.

Post count: 27744

Hi,

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/ and try the suggestions. Also, please check the cache, and clear/purge all cache.

Thank you!

Post count: 30

Tnx.
1. modsecurity – disabled for this domain – doesn’t help
2. Cache clear/flushed in w3 total cache – doesn’t help
3. disabled w3 total cache – doesn’t help

I always get the same error, thnx for further ideas.


POST https://www.mnovine.hr/wp-json/td-cloud-library/new_template?uuid=ff5d4270-9b49-af14-dbf1-5c565f8dd26b 403

td-cloud-library/new_template ( duplicate template ) - ERROR [{…}]

How to find this duplicate? I deleted from the trash and my idea was to import as new, then will be possible to save, but now I can’t import this template.

Tnx.

Post count: 27744

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Our team will take a look and help you ASAP!

Thank you!

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