I am running 5 different websites with your newspaper theme. All are current with WordPress and plugins updates. Yesterday I was unable to work on these websites because all the text in the WordPress Admin could no longer be seen, but has either turned white or is invisible. Can you tell me why this is happening and how to fix it?
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Our entire team and a lot of customers updated to the new WordPress without an issue.
Thank you !
Since the issue is intermittent, it is impossible to turn plugins off and on to see which is affecting the visibility. Are there any known plugins that cause this issue with your themes. It is not happening with any other themes but yours. I have 28 websites.
Hello !
At this moment we are not aware of any plugin issue that will turn to this result.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
