Posted in: Newspaper
Post count: 2
May 18, 2020 at 11:13 pm
Hi,
I just bought the theme. When I go to activate theme I get the error: “Sorry, you are not allowed to access this page”.
Thanks.
Post count: 18283
May 20, 2020 at 9:34 am
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Post count: 2
May 20, 2020 at 10:29 am
Hi Vlad,
Thanks for the reply, but I don’t think I can give you credentials and login information for security purposes. Is it possible to get a refund? Thanks.
Post count: 18283
May 21, 2020 at 10:41 am
Hello !
We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
Thank you !
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