I am unable to save the settings in Theme panel. I get the spin wheel but it never appears to save.
Hello scotte,
First of all, make sure that your system status parameters are increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Most likely, your PHP memory has exhausted and that’s why you cannot say anything.
Thanks for the message!
I think I have the setting setup correctly:
Server software i Apache
PHP Version i 7.1.18
post_max_size i 50M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
mbstring available
WP Home URL i http://thedialog.org
WP Site URL i http://thedialog.org
WP version i 4.9.8
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 256 MB/request
WP_DEBUG False
I try and save any setting in Theme panel and just get the spin wheel.
Hello scotte,
Check again your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->
Set up the below code in .htaccess!
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Hope this helps and let us know how it goes! If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Also, provide the CPanel access for more further investigations. Also, the link to this conversation is needed so we can quickly identify you.
Thanks.
