Good morning.
I have a problem with the Newspaper theme with the pre-bulit METROPOLITAN website.
When I edit a page and click save, the header is saved but not the content.
If I try to save just the content, the save icon keeps running and never finishes.
I’ve removed the plugins, checked the server and nothing works. Can you help me, please?
As I’ve been registered here for a while, if I need it I’ll send you the purchase code for the theme, which I bought 1 month ago.
Thanks.
Marcus Abrantes
Hi,
If the settings are not saved, you can inspect them by right-clicking -> inspect -> console -> select the error in the tab network -> preview, and you can see the cause.
Please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/
Thank you!
Hello, Anamaria.
I dont have any firewall or security plugin installed. At the moment I have only tagdiv plugins installed.
What can I do?
Thx!
Marcus
Hi,
Did you check the console?
Thank you!
Yes, it says there was a post error.
You can check the print here: https://qa.paintbox.com.br/print.png
Thx!
Hi,
Please select the error in the tab network -> preview, and you can see the cause.
Thank you!
Ok! Here is the print of the preview: https://qa.paintbox.com.br/print2.png
Thanks!
Marcus
Hello,
I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?
Thank you!
Just sent an e-mail with wp-admin access.
Thank you.
Marcus
