Category Cloud Template Bug on mobile

Posted in: Newspaper
Post count: 42

Hello Support,

There is this strange bug on mobile only, when you click on a main Category on header menu, on desktop, all is ok, articles showing on the Flex Bloc 2 and 1 are loading the correct current Category articles.

Desktop Beauty Cat :
http://prnt.sc/16m55ua

but on mobile, i’m getting articles from “AUTOMOBILE” categroy, in these Flex Blocs 1 and 2 instead of current cat articles.

Mobile Beauty Cat :
https://prnt.sc/16m5bpp

Look at this page for example :

https://www.trendsinriviera.com/category/beaute/

and look at it on Desktop and also on mobile, you will see that on mobile, it loads ATOMOBILE articles instead of BEAUTE articles in the top flex blocs.

Theme version 10.4, WP 5.7.2

Any clues ?
MAny thanks
Robin

Post count: 21065

Hello!

Please check on your mobile version the settings from the flex blocks.
If everything there is alright and the same as desktop, then we need to take a look to see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Post count: 42

Hello There

Ok Problem Solved,

there where some category restriction by id’s (-25,-68) in flex block responsive settings, that are apparently not compatible when the Category of flex block is set to “current category” (to be able to load the correct articles, via this template page)

do you confirm the theory?

Post count: 21065

Hello!

Yes, it could be a possible issue because it depends how you filter that block in order to display the right articles.

Thank you!

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