Category Filter not working in Block 5

Posted in: Newsmag
Post count: 26

Hello, I created tabs at the bottom part of our home page (inspirelle.com), to allow readers to BROWSE our articles by CATEGORY (ie INSPIRE, CONNECT, EMPOWER, etc…) Under each tab is a Block 5. I used your filter to choose the category of the articles that I want to appear in each block… However, articles from other categories are also appearing in that block. Is there something else I need to do to make sure this filter works?

Post count: 6535

Hi

The category filter works like this for blocks:
-if a specific category it’s selected will display posts only from that category.
-if the selected category have subcategories, the theme will display posts from the main category and also from all subcategories according with the filter set.
You can exclude some categories being displayed in a block by adding the category id in this field from block settings like here: http://screencast.com/t/BpL1VC85P5rF To get the category id follow this link: http://screencast.com/t/kYIbqQBSwk

Thanks!

Post count: 26

Dear Andrei, thanks for your reply.

I realize that the subcategories will appear, which is fine with me.

The problem is that articles from other MAIN categories (and their subcategories) are also appearing. I know about hiding certain categories, which I’ve done in other blocks, but if we choose one main category (and its subcategories) to be shown, we shouldn’t have to ALSO enter the category ID for ALL the other categories to hide them??

Post count: 6535

Hi

Usually if you chose only posts from one category to be displayed in a block then posts from others main categories shouldn’t be displayed in that block among the ones which should be displayed according with your filter. This feature is tested and works fine as can be seen in this screens: http://screencast.com/t/HIgjI9Uvz3cNhttp://screencast.com/t/7AOnW1MT
I am not sure why this filter does not work correctly on your site but you can try to deactivate all plugins except Visual Composer, clear all caches and test again. If the problem persit try to update the theme at the current version available on themeforest, v2.3.5: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newsmag’ is closed to new topics and replies.