Category is not being displayed for guest users

Posted in: Newspaper
Post count: 43
ankasammerkez
#271411
Jan 14, 2019 at 12:42 pm

Hello,

I have a weird wierd issue on my website. When I am logged into my admin or any account associated with our website the category is displayed as seen in the screenshot below

<!– copy and paste. Modify height and width if desired. –>

However, if the user is not signed in the category is not displayed as seen below:

<!– copy and paste. Modify height and width if desired. –>

Post count: 20688
Simion C.
#271578
Jan 15, 2019 at 9:22 am

Hi,

I checked this issue on the website, seems that when the English language is selected the “turkiye_en” doesn’t load any posts. There seems to be one post in this category
– https://ankasam.org/en/category/regions/turkiye_en/
This post should appear in the mega-menu if it belong to the respective category. Is is strange that only that category has this kind of problem.

I would suggest as a first step, as a quick test, to deactivate all plugins except theme plugins and WPML, then clear all caching and force refresh the website page (Ctrl+Shift+R), then check if the post is displayed in the menu. Could be plugin interference.

Thanks

Post count: 43
ankasammerkez
#271583
Jan 15, 2019 at 9:42 am

Have disabled all editional apps. Cleared all caching via Cloudflare. However the issue still exists

Post count: 20688
Simion C.
#271675
Jan 15, 2019 at 2:24 pm

What you did seems to have worked, the post is now loading – http://prntscr.com/m7g8jk

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.