Hello I Have set a separate theme for some of my categories from the themepanel -> Categories them selected a theme i wanted from the tagdiv cloud library as indicated on the documentation. But the changes is not being reflected on the front side.
https://proworksmedia.com is the site
Hello,
Please make sure the settings are saved in the theme panel.
Also, please provide some screenshots with your settings and how you set the templates for categories.
Also, you can set the templates from the front-end -> https://i.imgur.com/O5egIT6.png
Thank you!
Hello I have setup the settings correctly b/c the theme for a single post is working without any problem I am only facing this issue on categories.
I tried to change the theme from the front side as the screenshot shows but that feature is not available take a look at this :-https://imgur.com/a/CFUEeYb.
I looked at the downloaded templates in the cloud library and I could see a couple of them in the cloud library look at this screen shot:-> https://imgur.com/a/RvtnDrf.
Take a look at the category view from the theme panel as well take a look at this screenshot that shows the category template from the theme panel :-> https://imgur.com/a/Lazgctq
Hello,
In this screenshot, you are on the homepage https://imgur.com/a/CFUEeYb not in a category template, please check this video to set the category template -> https://we.tl/t-IDlUBZVUYx
Thank you!
Hi Anamaria
Thank you fro your reply. I am sorry if I am frustrating you but I don’t think you have looked at the other screens shots I have provide you, I have provided 3 screen shots, I think you have only looked at one of the screen shot.
Look at this screen shots https://imgur.com/a/RvtnDrf. and https://imgur.com/a/Lazgctq
I could provide you the username and password if you link so that you could take a look at it for your self.
I have followed the video correctly but no luck.
Is it possible to take a look at it for your self
I have followed the guide accordingly and the theme for the category is selected but the change is not reflected https://imgur.com/kBDSvqK
I have cleared the cache of the browser and the server as well but there is no luck.
Hello,
Assuming you need I can investigate and see what the issue can be. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
I have sent the required information as you requested
Same Error here after the 11.5 update..
mobile catergory template not working on mobile..
Fixed the problem by deleting all tagdiv plugins and returned to 11.4 version back. installed the plugins and works fine now..
please fix the bugs in new update…
My issue is a bit different, I am having a problem on desktop browsers, I am unable to change category templates.
I don’t think its related to settings, because I have followed the steps correctly but no luck so far
I have provided the forum link, username passwords for the site and FTP credentials so that you could take a look at
Hello!
If you sent an email, then we will take a look and reply to you as soon as possible.
Thank you!
