I have a site where one category is not loading correctly. No other different categories are displaying this error.
Here is the category: https://www.schoolnewsnetwork.org/category/grand-rapids-community-college/
(It also appears on subsequent pages of the category such as https://www.schoolnewsnetwork.org/category/grand-rapids-community-college/page/2/)
This seems to be a recent issue because in some browsers/computers that have that page cached, it will appear correctly.
When I test it in an incognito browser or mobile browser, the issue is obvious.
I have tried all of these things, and none of them fixed the issue.
– Opening it in Tag Div Composer and saving. The page looks correct all the time.
– Clearing page cache and site cache.
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Just wanted to let you know that this likely had something to do with a cached item.
After moving from child theme to parent theme and back again, and then clearing cache, the page loaded normally.
This can be closed.
