Hi i have my site with Newsmag theme in it
my concern is in my category page if you scroll down the page all my posts are getting repeated here is the link
http://beta.koimoi.com/category/box-office/
first 20 posts are coming all fine however on scrolling down the same posts are getting loaded.
can you tell me what all settings needs to be done
am i missing and settings
i would be helpful if anyone could help me in this
Hi
Try to update the theme at the latest version available on themeforest, V 2.3.5: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
This is my updated theme..!!
Hi
Please send us an email at contact@tagdiv.com with your login credentials so we can take a closer look at this problem, also include a link to this topic.
Thanks!
let me rephrase my concern
i have a site called hindi.koimoi.com running on WordPress 4.4.2 with Newsmag theme V 2.2
1) i went to theme panel -> category settings if i set top posts style from gird 1 – grid 7 everything work perfectly fine on desktop however the grid does not appear on mobile phone instead of that it starts direct the article view
http://hindi.koimoi.com/category/bollywood-popular/ chk this link on mobile and desktop
Grid does not appear on mobile devices. this is my concern number 1
2) and other is if set it other way like if i disable the top posts from grid and load directly the articles then the pagination does not work .
it loads same articles again and again
this is my second concern
solve any one of them will be solve my problem
hint : i just got an article in your forum https://forum.tagdiv.com/topic/wordpress-4-4-1-pagination-new-fix/
it seems the new word press is causing this issue however i have the solution given in that article . the issue is still not resolved .
kindly have look at it .
Hi
I’ve checked your site and noticed that the page structure it’s different then the one from the theme. If you made any customization in theme’s file try to revert them, deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
On this page there is no customization
this page is coming purely from the effective settings from the theme panel
Hi
Please send us an email at contact@tagdiv.com with your login credentials as we need to take a closer look at this issue, also include a link to this topic.
Thanks!
Hi Andrei,
I’m a colleague of Pravin’s. What credentials do you need access to ; our WordPress admin?
What do you recommend the process be : would you make changes to the live site, or can we have a staging site on which you can make your changes and subsequently inform us of what needs to be changed on live ?
Hi
We will need the login details for your site so we can take a closer look at this issue. You can either provide the login for your main site or also you can create a sub-domain and duplicate the same configuration as on your live site.
Make sure you send us the login details at the indicated email address as this is a public forum and everyone can see the information posted here.
Thanks!
