Category pages errors – 'Errors at columns elements..'

Posted in: Newspaper
Post count: 37

Hello

My site is using the Coronavirus Medicine PRO demo.

I am having issues with my categories page and experiencing the error message “Errors at columns elements..’, as shown here:

image

I have gone through your instructions in the documentation for resolving this issue but it has not made any difference. Also I am not using any other plugins apart from yours and have not added any shortcodes to my site.

I also set up the demo again clean on another WP installation. The error message also appears on this when I try to edit a category page, having not made any changes to the demo.

Because my site is in development mode, I have emailed a login to you, so please can you take a look.

Also, my categories in my setup are not being pulled into the category layout page correctly. For example, when I click the ‘UK News’ category, it just pulls in posts from my category called ‘Pipe Jacking’. The same happens with all the categories, pulling in posts from the ‘Pipe Jacking’ category. Again if you take a look by navigating a category you will see. I don’t know why this is happening?

Please let me know, and many thanks in advance for your help 🙂

Antonmh

Post count: 18283

Hello !

We will reply via e-mail but please note that the support was limited this 2 days due to our national holiday. Our response will take up to 48hrs.

Thank you for your patience !

Post count: 37

Hi Vlad

Can you give me an update please?

I need to get the problem resolved as it is preventing me from finishing the site.

Thank you
antonmh

  • This reply was modified 5 years by antonmh.
Post count: 18283

Hello !

My colleague informed me that he replied to your e-mail. Please check the inbox.

Thank you !

Post count: 5

Hi,

I’ve the same problem described in this topic. How can I resolve it?
I need to get the problem resolved very quickly.

Thank you
Bye

Riccardo

Post count: 18283

Hello @rickymio !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.