Hello. First I’d like to point out that the changelog for Newspaper theme on ThemeForest shows last update as August 10, 2020, Version 10.3.6.1, but in the theme details on the right sidebar it shows the last update was on September 11, 2020. I thought there was a Version 10.3.6.2? The download is still 10.3.6.1. I remember something about needing to update to the new version manually to RE-Enable the theme being able to find and install new updates. That aside…
The RSS Feeds for categories are not updating or are taking a very long time to update. My default RSS feed has all the latest updates: https://www.theaeagisalliance.com/feed
But Feeds for categories aren’t getting updated or are updating extremely slow:
https://www.theaegisalliance.com/category/uncategorized/feed/
https://www.theaegisalliance.com/category/videos/feed/
I’ve set the RSS feed interval to renew itself every 10 seconds, then disabled plugins one at a time while clearing caches, but none of the plugins are causing the issue. The issues with my RSS Feed and MailChimp newsletters not being sent out, or randomly being sent out only once or twice a week that aren’t the latest posts all started happening around the time I first purchased the Newspaper theme. It may have to do with custom post or footer templates in the theme, I don’t know, but after checking all these plugins for RSS Feed conflicts and coming up empty, I’m convinced it’s a theme conflict. It could also be the category templates causing the issue.
I’m also not using an RSS Feed plugin, it’s just the basic RSS feeds that come built into WordPress. I’ve tried other various fixes as well like checking with my web host if it was a Mod Security issue. I checked if having optimize website running in Cpanel was the problem, but it wasn’t. It isn’t functions.php or .htaccess or wp-config.php either, and my RSS Feeds don’t have any errors in RSS Feed validators.
I’m certain this is a theme conflict. A lot of websites depend on RSS Feeds for email newsletters and things to be sent out. The Newspaper theme has an option built right into it to paste in your email subscribe form script, including an option for the highly popular MailChimp that I use, and MailChimp relies on RSS feeds to send out newsletter emails.
This problem needs to be fixed, I’ve gotten complaints from email subscribers about how they aren’t receiving newsletters that much anymore, and when they do its days old content. There are people who’ve since unsubscribed from the newsletter because of this issue also. A newsletter went out the other day for a video post that’s about a month old from the category/videos/feed but there’s a video post from a few days ago that still isn’t even on the videos feed, plus others before that. The category/uncategorized/feed latest update is an article from a few days ago, but there have been more article posts since then that aren’t on the feed yet.
I really do like the theme, it’s capable of a lot of useful, neat, and cool things, but this is an important issue, lots of sites use the RSS feeds, please look into resolving the problem. Thank you.
Hi, on themeforest is display the update date of page not theme, there were made some changes on the page content and the date was update, as you can see there are no data about a new update in changelog -> https://i.imgur.com/nEWPvHH.png
If I’m right the update is expected to be in early October.
As for the RSS feeds, our theme does not had any option for them and these should work like with a default theme, using the default WordPress rss feeds.
If you can make a staging or a sub-domain where to set the website, in this way we can inspect the problem without affecting the live website, we can make some tests, to see if the problem is from the theme or cloud templates.
Our newsletter do not have control over the emails, this is only displacing the Mailchimp, Mailer Lite and Feedburner, in order to check the emails you’ll need to check your account for the email that you are using, for example if you are using the Mailchimp you can see all the emails in you Mailchimp account -> https://forum.tagdiv.com/the-newsletter-plugin/
Thank you for your understanding!
ok, hopefully, it isn’t the theme interfering with category RSS feeds. I just can’t afford to set up a staging site for my website or I would.
I noticed that since installing the newspaper theme the link previews don’t work in the popular “Discord” app. Discord uses the same social metadata as Facebook and Twitter, and there aren’t any problems with the link previews for those, but there are issues with discord link previews not showing up.
Hi,
Unfortunately until now the Discord has not been tested with our theme, therefore we do not know how this is working, for the moment this is the list with tested aps -> https://i.imgur.com/85SAeTx.png -> https://themeforest.net/item/newspaper/5489609 we have a suggestion list where are more app and the Discord is one of theme, but I can not say when this will be tested.
Thank you for your understanding!
