Changed Domains, but Old Domain is still under the License Key

Posted in: Newspaper
Post count: 5
iamjakesilva
#477606
May 30, 2023 at 7:20 pm

I changed from thegreenconsumer.com to swaint.com, but instead of being able to delete thegreenconsumer.com from the License Key, it shows swaint.com as active and thegreensonumer.com as inactive. I want to do a staging site instead of thegreenconsumer.com there but I am not sure how to safely get rid of thegreenconsumer.com from this without possibly messing up my current website.

Post count: 27744
Anamaria
#477630
May 31, 2023 at 7:33 am

Hello,

You can use the same license on two websites. Please go to the My License section and assign the domain that you want -> https://i.imgur.com/TxINWwn.png

Thank you!

Post count: 5
iamjakesilva
#477632
May 31, 2023 at 7:37 am

That does not work. It shows my old domain and my current active domain but I need to get rid of the old domain in order to add a new 2nd domain for the staging site. How do I remove the inactive domain listed under License Key?

Post count: 27744
Anamaria
#477652
May 31, 2023 at 9:08 am

Hello,

Please check now.

Thank you!

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