character encoding issue when viewed from mobile devices

Posted in: Newspaper
Post count: 9

Hi Team

Great theme and great functions, thank-you so much. I’ve had a character encoding issue that I’ve been tying to work out for the last few weeks and just can’t figure it out. The weird characters are not in the database and they’re only appearing when viewed from mobile devices. We’re not posting from Word into the text editor, and I’ve checked (best I can) that all of the character encoding everywhere is utf-8. I’m guessing this isn’t theme specific as thee’s reports of this all over the place for WordPress, but I cannot find any that are specific for mobile devices. The symbols show up in embedded twitter posts also, which makes me think it is on the page rendering side.

I do not have the mobile theme activated as we want the content of the live site to show.

The link is https://ninetyminutesonline.com.

My best guess is some sort of plug-in conflict, but I’m hoping you guys may be able to help. Here’s the list of plug-ins installed:

-Auto Post Thumbnail
-Block Bad Queries
-Category Posts in Custom Menus
-Disqus Comment System
-Envato Market
-Feed Them Social
-Jetpack
-Share Buttons by AddThis
-Shortcodes Ultimate
-Slider Revolution
-Swift Mailer
-tagDiv Social Counter
-tagDiv Speed Booster
-W3 Total Cache
-WP Crontrol
-WP Missed Schedule
-WP reCaptcha Integration
-WPBakey Visual Composer
-Yoast SEO

Big list I know, but I doubt there are many thee that could cause an issue on the rendering side. We’re also running CloudFlare, however the issues existed before we added the CloudFlare configuration.

Any help would be greatly appreciated.

Post count: 22421

Hello,

With such a big ;list of plugins it could be any one of them conflicting with another. Please try this. Disable all plugins except visual composer, clear cache and reset cdn file if you use it. Then test again to see if the symbols are still there. I have checked your site but could not see any strange symbols. If they are still there without plugins please provide a screenshot so we know where to look.

Thank you!

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