Hello,
Can you please help me with the below issues please, I am using the demo “Classic Blog Pro”
1. Header not responsive
2. Website title of smaller or mobile size changes to “Classic” instead of being “Success & Motivation”
3. The mobile version of the website doesn’t appear to be the responsive version of the desktop site. I do not have “tagDiv Mobile Theme” plugin installed.
Hello !
Please make sure that you changed your header logo on all the viewports as you can see here: https://www.youtube.com/watch?v=HXQQygkCCJo And also make sure to refresh your page when changing the viewports in order to see the correct version.
Thank you !
Thanks Vlad!
You’ve helped me resolve issue 1 and 2, however can you please also help with issue 3?
When I edit with TagDiv (>Website Manager>Mobile Menu) I see the website look as below and this is what I want:
However on my iPhone it looks like the below and I do not want this:
Hello !
It looks like you have sorted it out, this is how a normal user sees it at the moment: https://i.imgur.com/BvSdedD.png
Can you please confirm ?
Thank you !
Hi Vlad,
I looked at the website on my iPhone and yes the issue was resolved but then I cleared my cache and the issue is back. For some reason the mobile version keeps switching back and forth between two different versions. I also checked it on an iPad and the incorrect version is also showing (along with other inconsistencies which I will mention later).
Hello !
We need to take a look and see what can be done there to see if a fix can be done.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Thanks Vald,
I have just sent an email over.
