Clean License Key for Correct Site Assignment

Posted in: Newspaper
Post count: 14

Hi,

I’ve created a bit of a mess with my license for one of my sites. When I click on “my license” in the backend, I can see 7 different URLs where my license is being used. These include the actual site and some test environments. My web host doesn’t always delete the test environments you create, so I’ve been creating new test environments with my host.

This is a bit of a problem because my license key can’t figure out which site it belongs to. Is the solution to “clear” the license key and then re-enter it? After that, I would only want 2 sites to be under my license: the main site and my test environment.

Hope this makes sense!

Post count: 27744

Hello,

Please get in touch with us via email at contact@tagdiv.com and provide the license certificate there.

Thank you!

Post count: 14

Hello Anamaria

I have sent you my key, along with an image of my backend, so you can see what I mean. I hope the solution is simple and that it’s not too much trouble.

Have a great weekend!

Post count: 27744

Hello,

Please check now.

Have a great day!

Post count: 14

Thanks, it looks like it’s working now 🙂

Viewing 5 posts - 1 through 5 (of 5 total)
The forum ‘Newspaper’ is closed to new topics and replies.